We accept Visa, MasterCard, American Express, PayPal, Amazon Pay, and gift cards. We also accept pre-paid credit cards so long as the card has a billing address attached to it.
We cannot split payments between credit cards.
We also offer interest-free payment plans with Afterpay and Klarna — with no additional fees when you pay on time.
When am I charged for my order?
You will be charged when we ship your order. We will update you with a shipping confirmation email at that time. A pre-authorization is placed onto your credit card when you submit your order, but we don’t process the payment until the order has been shipped.
Can someone help me place an order online?
Absolutely—connect fast, free, and right now. Shop virtually with a product expert and learn more about our Virtual Shopping Assistant for a hand with online orders. Select the Chat icon in the lower-right corner.
Do you ship to PO boxes or rural addresses?
Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go.
Do you ship to APO/FPO/DPO addresses?
Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 10 business days based on the quotes provided from our shipping carriers.
Returns are subject to a restocking fee, but we do extend exchanges for free provided that the exchange request happen at the time of the returned goods. For example, if you would like to exchange your bra for a different or same item, you can make the return AND the exchange transaction at the same time for free. -OR- If you would like to exchange your bra for a different item, but do not want to make the exchange transaction today, then we would only conduct a returns transaction and charge a restocking fee.
Could I return my item and have the balance turn into a gift card?
Absolutely. We are able to refund you and put the balance on a gift card. This would be considered an exchange transaction, versus solely a returned transaction.
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